“Can we exchange this controller for another one that isn’t broken?”

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• They're warrantied for 90 days, they're also returnable for 14 days i believe. Always get the protection plan. It covers wear and tear and drops or spills.

  Answered by Danny 1 year ago

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• If you have your receipt and its in the policy range I think best buy would consider it. did you happen to get the insurance on checkout?

  Answered by BigfootRawr 5 years ago

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• For questions about exchanges, we recommend contacting Best Buy Support for assistance here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001

  Answered by MicrosoftOutreachTeam 5 years ago

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