Hey I bought this controller and it was working good for a month or so. But now when trying to use the controller it randomly disconnects. Am i able to get a cable to plug it in from my controller to pc to make it wired? if so what type of cable do i need null

Question

Xbox · Accepted Answer

You can use a standard USB type C cable.

bellabone998 · Answer

mine did the same thing i restarted my xbox all together and my controller it was back to normal after. if tyat doesnt work maybe try to clean it, it might get dirty.

Raslorn · Answer

I have the same issue, use a USB cable C

BobShanks · Answer

You need a usb type A to a usb type C.

MicrosoftOutreachTeam · Answer

We're sorry that there's an issue using your new Xbox wireless controller with Windows 10 PC through Bluetooth. If you are still experiencing this issue please ensure you have the latest service update for Windows. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for Updates on your Windows 10 PC. In some cases, there may be a button that says “View optional updates”, and you may be required to click there to find the update.

Once that is complete you will also need to make sure the controller firmware is up to date by checking for additional updates within the Xbox Accessories app. If you continue to experience a problem, please check with our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

If you'd prefer to use a wired connection, this controller uses a standard USB-C to USB-A cable.

“Hey I bought this controller and it was working good for a month or so. But now when trying to use the controller it randomly disconnects. Am i able to get a cable to plug it in from my controller to pc to make it wired? if so what type of cable do i need”

1-5 of 5 Answers