“Product description indicated it comes w/ 2 batteries, however when I recieved my contoller, the batteries were not included in the box! For this reason, I believe you sent me a used item as opposed to a new one. Please replace my device w/ a new item!”
Answer This Question
1-1 of 1 Answer
We're sorry your new Xbox controller didn't meet expectations. Please contact Best Buy Support directly for assistance in facilitating an exchange. https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Sorry, there was a problem. Please try again later.