“I have an issue with it When trying to listen to a TV at the gym I go to (which has a headphone port) via a stereo to bluetooth dongle, the outputted audo is cutting up a lot until I power off the headset and turn it back on. Does anyone else have this issue or not? If so, then MODAL has to figure out why its happening so it can be fixed in a later revision of the headset.”

Asked by Zero3K 9 years ago

1-2 of 2 Answers

This sounds like a simple pairing issue, I would recommend speaking to our call center at 1-800-499-3402. They will be able to assist you with troubleshooting your headphones.
Answered by Modal Customer Support 9 years ago
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Its not a pairing issue since it happens every so often. Its an issue with the firmware that is written into the chip it uses. Calling the number will be of no help since they'll just tell me to either turn off the headset and turn it back on till it works or replace it for one that has the same issue.
Answered by Zero3K 9 years ago
Sorry, there was a problem. Please try again later.