“Was Working, Then Not Was listening to music just fine one minute, then the unit stopped. There are no lights on, and the unit does not appear to be charging from either the outlet nor powered USB hub. Appears to be DOA. It's passed Best Buy's return policy but would think it's still covered by manufacture warranty. How/where can I go to get an RMA to return/replace the headphones?”
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First go to Best Buy. I had the same problem and they took the item back and replaced it with a better one as they did not have the same item. Next look at your paperwork from the manufacture and see if there is a number to call. If not look the phone number up and call. I'm sure they will give you the answer you are looking for
Sorry, there was a problem. Please try again later.All warranty servicing is handled through the Geek Squad desk at your local Best Buy store. Take in the unit, and a copy of the receipt.
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