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You have to turn it on. Press & hold the button on the back. You will see that the battery symbol on your phone will look like you’re connected to a charger. This prevents the battery pack from constantly being drained and reserves it for when you need it.
Sorry, there was a problem. Please try again later.My prior Mophie had an on/off switch. But, I understand to turn the new one I just purchased on/off, you simply hold down the button on the left of the 4 lights for 2 seconds. Try that
Sorry, there was a problem. Please try again later.You need to turn it on. Hold the power button a few seconds.
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