2 questions

1) Do you have to use physical Sim card or can my carrier activate it with E Sim Card
2) if I have to use a physical Sim card is the physical Sim card in my phone now
moto g 5g 2024 compatible with this phone null

Question

2 questions

1) Do you have to use physical Sim card or can my carrier activate it with E Sim Card 
2) if I have to use a physical Sim card is the physical Sim card in my phone now
moto g 5g 2024 compatible with this phone null

HREBECCAC · Accepted Answer

I put my SIM in from my broken phone, fast start up

Motorola Customer Care · Answer

Hi Clare, thank you for reaching out to us. The unlocked Moto G (2025) and Moto G Power (2025) bought from Best Buy support a Dual SIM setup (1 Physical Nano SIM + 1 eSIM). You are not forced to use a plastic card; your carrier can activate the phone digitally using an eSIM profile. This is also incredibly convenient if you want to keep your main carrier on the eSIM and leave the physical slot open for travel or a second line. We still recommend checking with Bestbuy and your carrier if supported. -Carlos

Answered by Motorola Customer Care 2 months ago

“2 questions 1) Do you have to use physical Sim card or can my carrier activate it with E Sim Card 2) if I have to use a physical Sim card is the physical Sim card in my phone now moto g 5g 2024 compatible with this phone”

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