A:AnswerHi marcelo,
The device can only be repaired to where it was purchased. You would have to send the device to where it was purchased to have it fixed.
-Jess
A:AnswerYes. The Moto G (4th gen) I bought 3 or 4 weeks ago upgraded to Android Nougat (7.0) automatically when I turned it on and went through the setup process.
A:AnswerHi Jaca,
Thanks for your interest. If you are referring to screen mirroring or screen cast, yes, it does support this feature. This phone supports Chromecast. Check this link on how to cast the screen of this phone: https://mobilesupport.lenovo.com/us/en/products/cell-phones/android-series/moto-g-4th-gen/documents/MS111866
-Jess
A:AnswerHi JohnnieG,
Thanks for your interest. Our Moto G4 phone is an XT1625. This phone works with major carriers in the US especially AT&T. We suggest contacting your carrier to check if this phone will support 4G Spectrum. You can also check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility
-Jess
A:AnswerYou would have to go to Consumer Cellular's web site and see if the phone is compatible with their SIM cards. If it's not listed, call their customer service as they would also know if the phone is compatible.
A:AnswerHi Edward,
You may try a factory reset at http://bit.ly/2fb7S1s but be sure to back up your data. Just in case this did not resolve the issue, it's best to submit it for replacement. We do have 1-year standard warranty for a phone. You may check and visit this link: http://bit.ly/1nSdHPq for your replacement options with the fees. This is for US warranty phone only. Thanks! -Daisy
A:AnswerYes. I brought mine to the phone store (T-mobile) and they transferred my apps and SMS history to a SD card, which is great - you will never run out of memory if you get the max 128..
