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After MANY HOURS OF RESEARCH and aggravation, I finally solved the issue. I had to download a driver for the phone onto my PC for the PC to recognize the phone. Extremely poor design. I advise AGAINST BUYING THIS PHONE.
Sorry, there was a problem. Please try again later.This answer does not address my question and is not helpful. I am trying to upload photos and videos directly to my PC. My PC does not recognize this device when connected via a USB port. How can I upload my vidoes and photos to my PC?
Sorry, there was a problem. Please try again later.Hi Charlene, We're sorry to hear you’re having trouble transferring your pictures. To help with this, we recommend following the steps outlined in our support guide for transferring files from your Moto G Play (2024) to your PC. You can find detailed instructions and troubleshooting tips at this link here: https://en-us.support.motorola.com/app/utils/guided_assistant/g_id/2683. -Mitch
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