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Page Showing 21-40 of 169 questions
  • Questionwhere do I charger for this phoneTmobile

    Asked by Dave.

    • Answer Target, Walmart, Best Buy, Amazon, eBay.

      Answered by RobertD

  • QuestionWhere do I find a charger for this phone

    Asked by Dave.

    • Answer First look in your own draw maybe you already have one , if not then Best buy , under five , some cvs and local mobile shops.

      Answered by Mani

  • QuestionHow does this camera compare to other higher end smart phones?

    Asked by MartiP.

    • Answer Hi MartiP, Thank you for your inquiry. The Moto G Play 2024 phone offers a 50MP camera with Quad Pixel technology, providing 4x better low-light sensitivity for sharp and vibrant photos in various lighting conditions. While flagship smartphones may have additional camera sensors, optical image stabilization, or advanced AI processing, the Moto G Play delivers excellent image quality for its price range. With fast-focus capabilities and pro-style software features, it’s designed to make capturing great shots easy and fun. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-play-gen-3/pmipmgj36mj?pn=PB0C0007US. -Mitch

      Answered by Motorola Customer Care

  • Questionthis is an unlocked phone can use any network my question is if I activate on safelink wireless aka Verizon I must use CDMA network not wcdma aka sprint does this phone support CDMA Verizon towers?

    Asked by MrRcr.

    • Answer Hi MrRcr, We appreciate your interest in our product. The Moto G Play 2024 Unlocked phone is compatible with multiple network bands, including Verizon’s CDMA network. You should be able to activate it on SafeLink Wireless (which uses Verizon towers) and use the CDMA network. You can check this link for carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with Total by Verizon?

    Asked by SC.

    • Answer This phone is unlocked so it should be able to work with any network.

      Answered by GailB

  • QuestionDoes the Motorola G Play 2024 model work on the TracFone network?

    Asked by Buckerou.

    • Answer Hi Buckerou, Thank you for your inquiry and interest in our product. Yes, this Moto Play 2024 Unlocked phone will work with the Tracfone network. You can check this link to see all compatible carriers: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with mint mobile?

    Asked by Diner.

    • Answer Yes

      Answered by PriscillaBB

  • QuestionHow many software updates and upgrades is supported?

    Asked by Anonymous.

    • Answer Thank you for your inquiry and interest in our product. Moto G Play 2024 phone will get one year of software updates and three years of security updates. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow is play different than Stylus

    Asked by Anonymous.

    • Answer Thank you for your inquiry and interest in our products. The Moto G Play series phones are ideal for users looking for an affordable, basic smartphone for everyday use, while the Moto G Stylus series devices are geared towards users who want enhanced productivity and creativity features with the inclusion of a stylus, a better display, and improved camera capabilities. You can visit our Motorola page to compare the phone's specifications and to find which device is best for you here: https://www.motorola.com/us/compare-smartphones. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with t-mobile

    Asked by Baldy.

    • Answer MINE WORKS with mint mobile which is T-Mobile so I would say yes

      Answered by Ephuseekay

  • QuestionHow was it in doing a live in facebook and instagram. And playing game online games like mobile legend? Is it logging?

    Asked by Vlad.

    • Answer Hi Vlad, thank you for your inquiry. The Moto G Play 2024 phone can handle everyday tasks such as browsing social media and watching videos. It also supports Facebook and Instagram Live, provided you have a stable internet connection. For online games like Mobile Legends, the phone can run the game on lower to medium graphics settings. You can check the link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/177738/~/specifications--moto-g-play-%282024%29. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with the mobile esim? Or it has to be a physical Sim card?

    Asked by Adsan.

    • Answer I'm answering this right now on eSIM. Yes, it works.

      Answered by CHRIS

  • Questiondoes this phone work with redpocket?

    Asked by Crystal.

    • Answer Hi Crystal, thank you for your inquiry. RedPocket Mobile uses the networks of AT&T, T-Mobile, and Verizon. The Moto G Play 2024 is compatible with AT&T, T-Mobile, and Verizon networks, so it may work with RedPocket Mobile depending on the network plan and SIM compatibility. We recommend confirming with RedPocket Mobile that your specific plan and SIM card are supported with the Moto G Play 2024 before activating the device. You can visit this link for carrier compatibility here: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-%282024%29. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhat are the dimensions of the box this comes in? I need to know for shipping it.

    Asked by Carrie.

    • Answer I did and was told 7 to 7.3" H, 3.5 to 3.7" wide, and 1.3 to 1.5" deep.

      Answered by Anonymous

  • QuestionNew?

    Asked by Anonymous.

    • Answer Thank you for your inquiry. For availability of the Moto G Play 2024, we recommend checking directly with Best Buy, as the retailer can confirm current stock and whether the device is new and available for purchase. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan I put a sim and use it internationally?

    Asked by Charm.

    • Answer Thank you for your inquiry, Charm. Motorola phones are generally designed to operate on compatible networks worldwide, so you can usually insert a SIM card from another country and use mobile service while traveling, provided the device supports the local network bands and your carrier allows international roaming or activation. However, some features and network services may vary depending on the country, carrier, and network compatibility. We recommend checking with your mobile service provider before traveling to confirm SIM and roaming support. Please also note that Motorola devices are covered by warranty only in the region where they were originally purchased, and we do not recommend purchasing a device in one region for long-term use in another. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with Xfinity Mobile?

    Asked by Shorty2112.

    • Answer It's an unlocked phone it was compatible with Verizon

      Answered by Jess

  • QuestionCan this phone be used with the government cell phone program?

    Asked by Anonymous.

    • Answer Thank you for your inquiry. The Moto G Play 2024 is an unlocked device and may be compatible with certain government-assisted wireless programs, depending on the carrier and program requirements. For the most accurate information regarding eligibility and compatibility, we recommend contacting the retailer where you plan to purchase the device, such as Best Buy, or reaching out directly to your government wireless program provider. -Mitch

      Answered by Motorola Customer Care

  • QuestionI need to know if this phone is a good phone

    Asked by Negrita.

    • Answer Hi Negrita, Thank you for your interest in the Moto G Play 2024. Many users appreciate this device for its long battery life, smooth everyday performance, large display, and overall value for the price. It’s a great option for everyday tasks such as calling, messaging, browsing the web, social media, and streaming content. You can check this link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/177738/~/specifications--moto-g-play-%282024%29. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan I transfer SIM card to this phone

    Asked by Anonymous.

    • Answer Yes. Easily.

      Answered by FERNANDOD