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Questions & Answers

Your price for this item is $119.99
The comparable value price is $149.99
Page Showing 21-40 of 146 questions
  • QuestionWhere do I find a charger for this phone

    Asked by Dave.

    • Answer First look in your own draw maybe you already have one , if not then Best buy , under five , some cvs and local mobile shops.

      Answered by Mani

  • QuestionHow does this camera compare to other higher end smart phones?

    Asked by MartiP.

    • Answer Hi MartiP, Thank you for your inquiry. The Moto G Play 2024 phone offers a 50MP camera with Quad Pixel technology, providing 4x better low-light sensitivity for sharp and vibrant photos in various lighting conditions. While flagship smartphones may have additional camera sensors, optical image stabilization, or advanced AI processing, the Moto G Play delivers excellent image quality for its price range. With fast-focus capabilities and pro-style software features, it’s designed to make capturing great shots easy and fun. You can check this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/g-play-gen-3/pmipmgj36mj?pn=PB0C0007US. -Mitch

      Answered by Motorola Customer Care

  • Questionthis is an unlocked phone can use any network my question is if I activate on safelink wireless aka Verizon I must use CDMA network not wcdma aka sprint does this phone support CDMA Verizon towers?

    Asked by MrRcr.

    • Answer Hi MrRcr, We appreciate your interest in our product. The Moto G Play 2024 Unlocked phone is compatible with multiple network bands, including Verizon’s CDMA network. You should be able to activate it on SafeLink Wireless (which uses Verizon towers) and use the CDMA network. You can check this link for carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with Total by Verizon?

    Asked by SC.

    • Answer This phone is unlocked so it should be able to work with any network.

      Answered by GailB

  • QuestionDoes the Motorola G Play 2024 model work on the TracFone network?

    Asked by Buckerou.

    • Answer Hi Buckerou, Thank you for your inquiry and interest in our product. Yes, this Moto Play 2024 Unlocked phone will work with the Tracfone network. You can check this link to see all compatible carriers: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-2024. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with mint mobile?

    Asked by Diner.

    • Answer Yes

      Answered by PriscillaBB

  • QuestionHow many software updates and upgrades is supported?

    Asked by Anonymous.

    • Answer Thank you for your inquiry and interest in our product. Moto G Play 2024 phone will get one year of software updates and three years of security updates. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch

      Answered by Motorola Customer Care

  • QuestionHow is play different than Stylus

    Asked by Anonymous.

    • Answer Thank you for your inquiry and interest in our products. The Moto G Play series phones are ideal for users looking for an affordable, basic smartphone for everyday use, while the Moto G Stylus series devices are geared towards users who want enhanced productivity and creativity features with the inclusion of a stylus, a better display, and improved camera capabilities. You can visit our Motorola page to compare the phone's specifications and to find which device is best for you here: https://www.motorola.com/us/compare-smartphones. -Mitch

      Answered by Motorola Customer Care

  • QuestionWill this phone work with t-mobile

    Asked by Baldy.

    • Answer MINE WORKS with mint mobile which is T-Mobile so I would say yes

      Answered by Ephuseekay

  • QuestionPhone is asking for pin number, please help.

    Asked by AmsetuL.

    • Answer Hi AmsetuL, thank you for reaching out to us. We recommend reaching out to Best Buy for a return or refund. -Carlos

      Answered by Motorola Customer Care

  • QuestionHow do I factory reset the phone?

    Asked by Cici.

    • Answer It was factory reset and it works perfectly with my network provider.

      Answered by AbdulhakeemS

  • Questioncan this phone work in the caribbean

    Asked by Anonymous.

    • Answer Yes

      Answered by ArielG

  • Questiondoes this phone have voice dial capability

    Asked by ido.

    • Answer Tes

      Answered by KeaundraN

  • QuestionHow come I have service but no Internet?

    Asked by EugFoster.

    • Answer Hi EugFoster, thank you for reaching out to us. We recommend reaching out directly to your service provider for further assistance with your connection. -Carlos

      Answered by Motorola Customer Care

  • QuestionThis phone can be used with a Mexican SIM card (Telcel), I want to send it to a friend in that country.

    Asked by Mike.

    • Answer Yes

      Answered by Bind

  • QuestionDoes this phone have easy mode?

    Asked by Dean.

    • Answer Yes

      Answered by KeaundraN

  • QuestionYou claim moto g play 2024 is compatible with Google Fi. Google Fi claims moto g play 2024 is not compatible with Google Fi... Would you please, straighten it out for me? Thank you, Victor

    Asked by Victor.

    • Answer We appreciate your interest in our product, Victor. We understand the confusion regarding Google Fi compatibility. If you check the compatible devices here: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-%282024%29, the Moto G Play 2024 unlocked phone is listed as a compatible device with Google Fi. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionAre you sure it is compatible with Google Fi?

    Asked by Victor.

    • Answer Hi Victor, We appreciate your interest in our product. Yes, the Moto G Play 2024 Unlocked phone will work with Google Fi. You can check the link to see all compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-%282024%29. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have a sim catd

    Asked by Anonymous.

    • Answer Yes

      Answered by SteveS

  • QuestionCan i download Microsoft OUTLOOK email app on it?

    Asked by harry2166.

    • Answer Yes its on the playstore

      Answered by DavidF