A:AnswerTypically phones aren't hacked. What people think of hacking is typically phishing or social engineering. As long as you aren't downloading apps from stores other than the Google Play store or clicking sketchy email links you should be just fine as this device gets bi-monthly security updates.
A:AnswerThanks for your interest, Sissi. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the device has been tested and carrier-certified to work on Boost Mobile. - Mike
A:AnswerWe haven't heard any customers having an issue with calls and texts while not Wifi area. Our customers are free to contact us for any assistance regarding their phones. You can contact us at [email protected]. We'll be there to help. -Jess
A:AnswerThanks for your interest, Lisa. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Power (2021) has been tested and carrier-certified to work on T-Mobile. - Mike
A:AnswerHi Sly, Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
A:AnswerHi Wayne, Thanks for your interest. You can have the Activate Later to make sure it will work with other carriers in the US. This phone is a US device which is intended here in the US. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
A:AnswerThis phone is an unlocked phone, you use it with a carrier you chose. I use cricket and it works great with them, I’m not sure about any other carriers.
A:AnswerHi PowerFastG, Thanks for asking. This phone is compatible with this carrier's network but some service provider-specific features may not be available. It would be best to contact this carrier to confirm the features available. -Jess
A:AnswerThanks for your interest. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the device is not compatible with US Cellular. - Mike
A:AnswerThanks for your interest, jridge. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the device is compatible with Walmart Family Mobile (MVNO of T-Mobile ). But, I would still suggest contacting your preferred carrier to check if the phone will work using their service. - Mike
A:AnswerHi fish, Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. - Mike
A:AnswerHi Tate, Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
A:AnswerThanks for your interest, image. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the device has been tested and carrier-certified to work on T-Mobile. - Mike
A:AnswerHi Diane, Yes. The device is ready to use as the device is unlocked. We suggest contacting your carrier to know more information on how you will use your phone with their service. -Jess
