Questions & Answers
- Model:
- PALF0005US
- |
- SKU:
- 6441178
Q: QuestionIs this phone not hackable? Is there a way to make sure it doesn't get hacked?
Asked by Defiant.
- A:Answer Typically phones aren't hacked. What people think of hacking is typically phishing or social engineering. As long as you aren't downloading apps from stores other than the Google Play store or clicking sketchy email links you should be just fine as this device gets bi-monthly security updates.
Answered by Enik
Q: Questiondoes the motorola moto g power 2021 work with the total wireless sim card
Asked by rosebud.
- A:Answer Yes, it works
Answered by Huancayo
Q: Questionwill this work with boost mobile?
Asked by Sissi.
- A:Answer Thanks for your interest, Sissi. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the device has been tested and carrier-certified to work on Boost Mobile. - Mike
Answered by Motorola Customer Care

Q: QuestionWhich Motorola phone has dual Dolby speakers?
Asked by Richard.
- A:Answer Hi Richard, Thanks for asking. We have Moto G Power 2020 which has the Dual stereo speakers tuned by Dolby. -Jess
Answered by Motorola Customer Care

Q: QuestionIs there a problem receiving calls or texts if you are not in a WiFi area?
Asked by Anonymous.
- A:Answer We haven't heard any customers having an issue with calls and texts while not Wifi area. Our customers are free to contact us for any assistance regarding their phones. You can contact us at [email protected]. We'll be there to help. -Jess
Answered by Motorola Customer Care

Q: QuestionCan I use the Moto G Power 2021 with T-Mobile
Asked by Lisa.
- A:Answer Thanks for your interest, Lisa. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Moto G Power (2021) has been tested and carrier-certified to work on T-Mobile. - Mike
Answered by Motorola Customer Care

Q: QuestionWill this phone work outside the country, specifically in Africa?
Asked by Sly.
- A:Answer Hi Sly, Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
Answered by Motorola Customer Care

Q: QuestionWould like to buy the Moto G Power for use in Colombia, SA and the US. What activation choice must I make? Activate later (and add $100 US to the price)? Can I choose Verizon and replace the SIM card with a Colombian one when there? Thanks!
Asked by Wayne.
- A:Answer Hi Wayne, Thanks for your interest. You can have the Activate Later to make sure it will work with other carriers in the US. This phone is a US device which is intended here in the US. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
Answered by Motorola Customer Care

Q: QuestionIs this a contract like you'll get an early termination fee over saving 60 bux..
Asked by Anonymous.
- A:Answer This phone is an unlocked phone, you use it with a carrier you chose. I use cricket and it works great with them, I’m not sure about any other carriers.
Answered by MathewP
Q: QuestionWill this phone work with Cricket?
Asked by Anonymous.
- A:Answer Yes it is unlocked
Answered by Boots
Q: QuestionDoes this phone work with PureTalkUSA ? It's a GSM network carrier.
Asked by PowerFastG.
- A:Answer Hi PowerFastG, Thanks for asking. This phone is compatible with this carrier's network but some service provider-specific features may not be available. It would be best to contact this carrier to confirm the features available. -Jess
Answered by Motorola Customer Care

Q: QuestionDoes this phone work on US Cellular?
Asked by PhoneShopper.
- A:Answer Thanks for your interest. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the device is not compatible with US Cellular. - Mike
Answered by Motorola Customer Care

Q: QuestionWill this work on the Walmart Family Mobile (T-Mobile) network?
Asked by jridge.
- A:Answer Thanks for your interest, jridge. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the device is compatible with Walmart Family Mobile (MVNO of T-Mobile ). But, I would still suggest contacting your preferred carrier to check if the phone will work using their service. - Mike
Answered by Motorola Customer Care

Q: QuestionWill this phone work on MTN in Uganda?
Asked by fish.
- A:Answer Hi fish, Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. - Mike
Answered by Motorola Customer Care

Q: QuestionMy dad is using cellular one for his service. Will this phone work. Think to get it for him
Asked by Jimmybudweiser.
- A:Answer This device work on all US carriers and their MVNOs so it will be fine with Cellular One.
I would recommend:
Answered by Enik
Q: QuestionDoes this phone have wifi calling
Asked by Glen.
- A:Answer Yes, I use wi-fi for phone calls. The specifications include, "Wi-Fi 802.11 a/b/g/n/ac | 2.4 GHz & 5 GHz | Wi-Fi hotspot"
Answered by MotoGPowerNewCellPhone
Q: QuestionHas anyone had any issues with the GPS? Using Waze or Google maps? Thx
Asked by Mikej.
- A:Answer Hi Mikej, The device works great with GPS service and apps which requires this feature. -Jess
Answered by Motorola Customer Care

Q: QuestionHi, does this phone works in Venezuela?
Asked by Tate.
- A:Answer Hi Tate, Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
Answered by Motorola Customer Care

Q: QuestionCan I use this phone with T-Mobile prepaid?
Asked by image.
- A:Answer Thanks for your interest, image. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the device has been tested and carrier-certified to work on T-Mobile. - Mike
Answered by Motorola Customer Care

Q: QuestionDo you have to have a sim card? Or is it ready to use when received? Verizon customer.
Asked by Diane.
- A:Answer Hi Diane, Yes. The device is ready to use as the device is unlocked. We suggest contacting your carrier to know more information on how you will use your phone with their service. -Jess
Answered by Motorola Customer Care


































