A:AnswerUnlocked mean you can take the phone to any carrier and apply for service for example you cant take a Verizon phone to t mobile and try to get t mobile service the phone has to be unlocked meaning not locked to any specific carrier.
A:AnswerHi Mike, we understand your concern regarding the price difference. Pricing can vary between retailers and may be affected by promotions or other offers. Since the purchase is through Best Buy, we recommend contacting Best Buy directly for the most accurate information about their current pricing and any available price-matching options. Thank you for your interest in Motorola! -Mitch
A:AnswerHi Brad! Thanks for your interest in one of our Motorola devices. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another, as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Nate
A:AnswerHi Jacquie! We truly appreciate you reaching out to us. Inside the box, you'll find the device itself along with the Moto G Power - 2025 USB cable, guides, and a SIM tool kit. -Nate
A:AnswerHi Brad! Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM is expected to operate. Please note that we never recommend buying a phone in one region for ongoing use in another, as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Nate
A:AnswerHi Clipper, we appreciate your interest in the phone. For assistance with transferring your data from your old phone to the new one, as well as setting up your service with a new carrier, we recommend contacting Best Buy directly. Their team can confirm the transfer services they offer and help you with the setup process. We hope you enjoy your new Motorola phone! -Mitch
A:AnswerHi AD, thank you for your interest in the Moto G Power 2025. The unlocked phone may work with international SIM cards while traveling, but compatibility can vary depending on the country, carrier, and supported network bands, so we recommend checking with your mobile service provider to confirm that your SIM will work with the device. Please also note that we do not recommend purchasing a phone in one region for ongoing use in another, as Motorola phones are covered by warranty only in the country or region where they are intended for sale. -Mitch
A:AnswerHi Luna!
Thank you for reaching out. I understand you’d like to know whether the Moto G Power 2025 can be used with carriers in Mexico. Compatibility cannot be guaranteed with every carrier because it depends on the phone’s model variant, network bands, carrier lock status, and the Mexican carrier’s activation requirements. It would be best to contact your preferred carrier first to check if this will work under their network.
Should you have other concerns, feel free to reach out to us at supportforums@motorola.com. We'll be there to help. -Frank
A:AnswerHi, Bitsy!
Thank you for your interest in our phones. Yes, the Moto G Power 2025 is compatible with US Mobile. It supports VoLTE and the necessary 4G LTE and 5G network bands required to run on US Mobile's partner networks (such as Verizon's Warp 5G and T-Mobile's GSM network). You may also contact US Mobile support just to make sure this will work on their service.
Should you have other questions, feel free to reach out to supportforums@motorola.com, and we'll be happy to help. - Frank
A:AnswerHi Jy, thank you for your inquiry. The phone does not include a SIM card in the box. You will need to use a compatible SIM card from your preferred carrier or contact your carrier to obtain one. -Mitch
A:AnswerHi Dusty, thank you for your inquiry. Motorola devices include a standard one-year limited manufacturer's warranty from the original date of purchase, provided there is no physical or liquid damage.
If you're considering an open-box Moto G Power 5G (2025) from Best Buy, warranty coverage may vary depending on the device's original purchase and activation date. We recommend contacting Best Buy directly to confirm the warranty status and any additional coverage they may provide for the open-box device. -Mitch
A:AnswerHi ManuelQ, thank you for your interest in the Moto G Power 2025 phone. Yes, the storage can be expanded using a microSD card up to 1 TB (sold separately). Please note that some content with DRM restrictions may not be able to be moved to the memory card. You can visit this link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/184283/~/specifications---moto-g-power---2025. -Mitch
