This phone does not support VoLTE. It will no longer function on the T-Mobile Network after January 2021. In this day and age why would Motorola and Best Buy not disclose this to customer??? (VoLTE provisioned flag is whited out and not selectable) null

Question

Motorola Customer Care · Accepted Answer

Hi Gary, This phone supports VoLTE on all major carriers like T-Mobile. We'd like to know more details why you stated it is not. Write us an email at supportforums@motorola.com. -Jess

GaryT · Answer

I checked the VoLTE provisioned flag and it is indeed whited out and not selectable. However it is in the "ON" position so in theory VoLTE should work. Hopefully T-Mobile will support this Unlocked Phone mid year 2021. I suspect mid year 2021 the 3g and 4g networks may be shut down so they can be converted to 5g? Talk and Texting is not possible when 3g and 4g networks are shut down. However if VoLTE is supported on your phone Talk and Text will work better than ever. You won't have to do anything. It will just work. You won't even know this happened, unless your phone does not support VoLTE. By the way this is the best phone ever. It gets my highest recommendation. Bottom line; This is an Outstanding Phone!!!

Answered by GaryT 5 years ago

Tman2019 · Answer

Various methods, including Settings -> About Phone -> SIM Status
Voice network type: LTE
indicate that it is supported (and used).

> (VoLTE provisioned flag is whited out and not selectable)
Yes, but it is in the "ON" position meaning you cannot turn it off.
Which you probably don't want to do anyway.

HappyCamper · Answer

I've had this phone for about a month. The VoLTE works fine, and I use it on T-Mobile. Your complaint does not correspond with reality.

“This phone does not support VoLTE. It will no longer function on the T-Mobile Network after January 2021. In this day and age why would Motorola and Best Buy not disclose this to customer??? (VoLTE provisioned flag is whited out and not selectable)”

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