My screen froze it won't take any inputs. I tried restarting but it wants me to enter my 4 digit code but I can't because the touchscreen is frozen null

Question

Tomm · Accepted Answer

very good question, try restarting your phone or do a hard reset.

search google: how to hard-reset motorola g stylus

Motorola Customer Care · Answer

Hi Jobie, We’re sorry to hear about the frozen screen, and we understand how frustrating that can be. In many cases, a force restart can help when the touchscreen is unresponsive. Please try pressing and holding the Power button for about 10–15 seconds until the device restarts on its own. If the screen responds after restarting, we also recommend checking for any available software updates once you’re able to access the phone. Should the screen remain unresponsive after attempting a force restart, please send us an email at [email protected], and we'll be there to assist you. -Mitch

Answered by Motorola Customer Care 4 months ago

“My screen froze it won't take any inputs. I tried restarting but it wants me to enter my 4 digit code but I can't because the touchscreen is frozen”

1-2 of 2 Answers