A:AnswerHi Mariposa59, glad you're interested in this product. This device will not work with Assurance Wireless (which is under Virgin Mobile). You can find the carrier compatibility chart here: https://www.motorola.com/us/carrier-compatibility. -Ruby
A:AnswerActive today mean you subscribe to a carrier like T Mobile,At&t,Sprint,Verizon and so on&so forth to pay bill 4 d carrier and sometimes for d phone u have in store already each month.And Active later mean you not able to subscribe to any carrier you free to do by yourself.And lot of times that phone's is unlocked.
A:AnswerHi Manu,
Thanks for reaching out. Since this is an unlocked phone, yes, you can use a GSM sim for the device but please be advised this would still be depending on the carrier that you will use. You need to coordinate with your preferred carrier first to confirm.
For further support, please email us at [email protected]. Please use this subject BestBuy/Device_YourConcern (e. BestBuy/MotoG6Play_CarrierCompatibility) so we can properly assist you.
- Frank
A:AnswerHi stashe,
Thanks for reaching out with us. That's correct the model number XT1922-9 is associated with the Moto G6 Play and you may refer to this link about the carrier compatibility of the device:
https://www.motorola.com/us/carrier-compatibility
You may also contact Republic Wireless to confirm.
- Frank
A:AnswerYes, as the device is unlocked and works with major carriers in the US. You can check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility -Jess
A:AnswerHi Denny,
Thanks for reaching out, our team is working hard to release important updates on our devices. As always, we both want a stable OS and that's we're working on. As much as we want to give you news, we don't want to give you inaccurate information but we still don't have exact dates/timelines to share. Software updates will be sent to your phone automatically over-the-air as they become available.
- Frank
