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Sorry, there was a problem. Please try again later.Hi jie, Thanks for reaching out. You may transfer your files through your new phone using Gmail by syncing in those files and then log in the account to the new device. You may refer to this link for the steps: http://motorola-global-en-roe.custhelp.com/app/answers/detail/a_id/105606/~/google-synchronization---moto-g-3rd-generation Or you may also sync in those files by saving your files through your memory card and then transfer it to the new phone. You may refer to this link for more information. https://motorola-global-en-aus.custhelp.com/app/answers/indevice_detail/a_id/105695/p/30,6720,9390 In case you need help, please email us at supportforums@motorola.com to further assist you. - Frank
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