How do you pre-order with a payment plan, website won't let you and my local bestbuy said they don't know anything about Moto Z pre-orders and won't know anything until it is released. null

Question

TheTexan · Accepted Answer

I ran into the same problem. I ended up doing my pre-order with the "contract" price and when I went to pick it up in the store, spent an hour with them as they essentially had to undo my pre-order and redo it again with the payment plan. The folks at the store were great, but it was a major pain that the website couldn't deal with the payment plan directly.

Answered by TheTexan 9 years ago

DidIt · Answer

I encountered the same problem. I had to get the manager of the wireless area involved. I showed him the promotion on their web site and he eventually did it. Go to another Best Buy and try again. You have to do it in store.

Answered by DidIt 9 years ago

“How do you pre-order with a payment plan, website won't let you and my local bestbuy said they don't know anything about Moto Z pre-orders and won't know anything until it is released.”

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