Questions & Answers
- Model:
- PAX60011US
- |
- SKU:
- 6544830
Q: Questionis this a andoid phone
Asked by Anonymous.
- A:Answer Yes, Apple has not entered the flip phone market.
Answered by Anonymous
Q: QuestionWill this phone work with cricket wireless carrier?
Asked by Anonymous.
- A:Answer Yes it will, it is also hotspot compatible. If you want to be extra sure or see for yourself you (or Best Buy employee) can check the device’s IMEI at Cricket’s byod checker online
Answered by Anonymous
Q: QuestionHello, I have a crack on the screen curve of my Motorola Razr+ 2023. The phone did not fall. How do I replace the screen protector?
Asked by Andrii.
- A:Answer Hi Andrii, We’re sorry to hear about the crack you noticed on the screen curve of your Moto Razr+ 2023. We’d like to have this checked further. Could you please share a photo showing the behavior you described? You can send it to us by email at [email protected], and we will review it and provide the best next steps for you. -Mitch
Answered by Motorola Customer Care
Q: QuestionWill this phone work with a Straight Talk sim card?
Asked by Sway.
- A:Answer Hi Sway, Thank you for your inquiry and interest in our product. Yes, the Moto Razr 2023 phone is compatible with Straight Talk SIM cards. You can check this link to see all compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/175127/~/carrier-compatibility---motorola-razr-%2B-2023. -Mitch
Answered by Motorola Customer Care
Q: QuestionHow to get passed screen lock if forgot
Asked by BACKBONE.
- A:Answer Factory reset more than likely. However you lose everything. There may be a way to access it through Motorola's paid service.
Answered by Customer18765
Q: QuestionI would like to purchase the phone and would like to know if it will work outside of the USA? The reason being is that I travel to Europe and would like to know if the phone will work there also?
Asked by Mendy.
- A:Answer Yes it works perfectly
Answered by KrishnaP
Q: QuestionCan I transfer my data from my galaxy s20 to this phone?
Asked by Girly.
- A:Answer Hi Girly, Thank you for your interest and inquiry in our product. Absolutely! You can transfer your data from your Galaxy S20 to the Moto Razr Plus 2023 phone as long as your Galaxy screen is working. Motorola provides a guided setup to make the process easy and seamless. You can follow the step-by-step instructions here: https://en‑us.support.motorola.com/app/utils/guided_assistant/g_id/2683. The guided assistant will walk you through transferring your contacts, photos, apps, and more. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
Answered by Motorola Customer Care

Q: QuestionIf the Razr+ 2023 is eligible for 3 OS updates, is there a time factor based on the issue date?
Asked by Joseph.
- A:Answer Hi Joseph, Thank you for your inquiry and interest in our product. Yes, the Moto Razr+ 2023 phone is eligible for 3 OS upgrades and receives bi-monthly security updates for up to 4 years from its launch date in June 2023. This means security updates are scheduled to continue through June 2027. The timing of OS upgrades and support is based on the device’s global launch date, not the individual purchase date. So even if the phone is bought later, the update timeline begins from when the model was first released. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs this phone compatible with MetroPCS wireless
Asked by Anonymous.
- A:Answer Thank you for your inquiry and interest in our product. Yes, the Moto Razr Plus 2023 Unlocked phone will work with Metro PCS. You can check this link to see all compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/175127/~/carrier-compatibility---motorola-razr%2B-%282023%29. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this phone work overseas with an international sim card?
Asked by international.
- A:Answer yes because it is unlocked
Answered by user637712
Q: QuestionWhat's the latest Android update for this model (Razr+ 2023)? Android 14? 15?
Asked by Ray.
- A:Answer I'm currently running 15!
Answered by MichaelP
Q: QuestionIs the Razr 2023 compatible with carrier Pure Talk USA? Also, Bluetooth capatible with Phonak hearing aids?
Asked by Dave.
- A:Answer The bluetooth connection works with my Phonak hearing aids
Answered by PkJ1
Q: QuestionIs this compatible with Spectrum?
Asked by M90076.
- A:Answer Hi M90076, We appreciate your interest in our product. Yes, the Moto Razr Plus 2023 Unlocked phone will work with Spectrum. You can check this link to see all compatible carriers here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs this model Razr + 2023 new or refurbished?
Asked by Jack.
- A:Answer New
Answered by Anonymous
Q: QuestionThis Motorola - razr+ 2023 works with T-Mobile
Asked by Eduardo.
- A:Answer Hi Eduardo, We appreciate your interest in our product. Yes, the Moto Razr Plus 2023 Unlocked phone will work with the T-Mobile network. You can check the link for the carrier compatibility here: https://www.motorola.com/us/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionWill this phone work on AT&T Prepaid by installing a SIM card?
Asked by ad4tz.
- A:Answer Hi Ad4tz, Thank you for your inquiry. Yes, the Moto Razr Plus 2023 phone is compatible with AT&T, including AT&T Prepaid, as long as you insert a compatible AT&T SIM card. You should be able to activate the device and start using it without any problems. You can check this link to see all compatible carriers here: https://www.motorola.com/us/en/carrier-compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionCan a Motorola Razr 2023 be used with Consumer Cellular phone service?
Asked by Terrie.
- A:Answer Yes
Answered by ShaikhmohammedS
Q: QuestionIs this phone compatible with spectrum service and can it wirelessly charge in my new car? Thanks.
Asked by Anonymous.
- A:Answer Thank you for your interest and inquiry. Yes, the Moto Razr+ 2023 phone does support wireless charging and the phone is compatible with Spectrum Mobile. You can check this link for the carrier compatibility and phone specifications here: https://www.motorola.com/us/en/p/phones/razr/razr-plus/pmipmfu34mm?pn=PAX60000US. -Mitch
Answered by Motorola Customer Care

Q: QuestionWhich android version does the phone have and how many years of software support will it have?
Asked by MBM.
- A:Answer Hi MBM, Thank you for your inquiry. The Moto Razr+ 2023 phone launched in June 2023 with Android 13 and has since been upgraded to Android 14. It is eligible for 3 OS updates. Additionally, the phone will receive 4 years of security updates, with regular updates currently being rolled out. Security updates will continue until June 2027. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs it unlocked and can be used by metro pcs?
Asked by Ginger.
- A:Answer Unlocked, yes. Metro pcs usage unknown
Answered by TerryK
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