A:AnswerIf this was shipped, then it could've been damaged, but check if you plugged the HDMI cord into the motherboard, which is a common mistake among pc owners. Put it in the graphics card slot, which is most commonly under the motherboard "plug-in slots" and see if it will work. If not, then Best Buy will have to be notified about this.
A:AnswerIt uses liquid cooling and fans. Its an all in one liquid cooling PC. It is all there when you open it from the box, nothing to do but open the case up and remove the packing material. No, you dont add anything to its cooling parts.
A:AnswerThe Aegis ZS2 A7NVM-1487US has multiple M.2 slots on the motherboard. There are no special tools to upgrade the storage. Manual for the product can be found on the link provided. https://download-2.msi.com/archive/mnu_exe/desktop/Aegis-ZS-User-Manual.pdf
A:AnswerHello - it would be possible to upgrade the video card in the future. All parts included in this system are non-proprietary and use off the shelf parts.
A:AnswerHello Keith - this system comes with the MSI PRO B650-VC WIFI III motherboard which will have additional open PCIE slots available for adding cards.