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Hello, Thank you for reaching out. We would be happy to help anyway we can. If you have the protection plan we are able to repair screens. We would need some more information. Can you please send us a private message/DM via social media. I have provided links below to our social media pages. Please include with your message, Facebook ( http://facebook.com/BestBuy), Twitter/X ( http://twitter.com/BestBuySupport), or Instagram ( http://instagram.com/bestbuy)
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