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It usually means the card you have on file couldn’t be charged for your membership’s upcoming billing cycle, even if your renewal date is still a ways out. Best Buy sends that alert so your benefits don’t get interrupted, and you can update your payment info anytime at bestbuy.com under your account. If you want someone to take a closer look at your membership specifically, reach out to Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review so the team can help quickly.
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