“We have a google mesh system. it apparently is set on 5 and I can't hook up cameras which are set at 2.4. How can I rectify this?”
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Nest Wifi is a dual band Wi-Fi mesh system. Both radio bands (2.4GHz and 5GHz) are active simultaneously in your Nest Wifi. It automatically chooses the band that gives you the best Wi-Fi signal. You can try to perform a power cycle; disconnect both your modem and Nest Wifi router, leave them unplugged for 5 minutes, make sure that the modem and Nest Wifi lights turn off completely before plugging them back in. Some modems have backup battery packs, you will need to disconnect battery packs. Plug the modem and Nest Wifi router back to the power source and allow them to turn on fully, then connect the router to the modem via the WAN port with an Ethernet cable. If power cycling doesn't work, you can try a factory reset. You can check the following link for instructions: https://support.google.com/googlenest/answer/6246619 If the problem still persists, we recommend contacting our support team so we can better assist you with your concern. You can reach us anytime here: https://support.google.com/googlenest/gethelp
Sorry, there was a problem. Please try again later.I recently bought google mesh. I have a Swann camera on the 2.4 ghz. It recognized it with no problems. To the best of my knowledge it should auto detect and set it up.
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