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I have the feeling that you did not connect the extender to your router. I am no expert but you need to initially set up the extender very close to the router. This lets it acquire the correct wireless signal. BUT you have to connect it to your router, just like you have to do for your computer or your phone. One way is to use the automatic connector where you push the WPS button on the extender AND the WPS button on your router. If you can't do this, then you have to browse into your extender using the url: http://www.mywifiext.net and enter your router wifi ssid and password manually. The green lights should come on. Then you can take it to the area that you want to extend the signal to. I recommend that you download the free phone app, "Wireless Analyzer" to see the signal strength wherever you are and you can place the extender where it's signal will be the strongest.
Sorry, there was a problem. Please try again later.They should last for a few years at least. The red light might mean you need to place it closer to the source (main router) for it to get the signal.
Sorry, there was a problem. Please try again later.Have you tried to re-pair the extender as you did during initial set-up? I might try that first. I average 2-3 years of normal use from the extenders.
Sorry, there was a problem. Please try again later.I got 2.5 years out of the extender. Like every other product made, their is a planned obsolescence date built in. I use Netgear routers and extenders exclusively for my customers and my personal family use. They all stop working earlier than would be expected. Planned obsolescence. Companies have to generate cash to remain in business. If the unit lasted forever, no one would have to purchase another.
Sorry, there was a problem. Please try again later.It sounds like the router extender is not connected to your home network. The product is fairly robust and should last as long as you need it to. Consider doing the initial set-up again or call Netgear directly.
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