“The green light which means I should be able to get internet when I take an ethernet cable and plug it into the smart tv, right? The tv sees the connection but says that the internet connection has failed. What am I doing wrong?”
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Try unplugging the cable and use the wireless connector on your TV to access the internet.
Sorry, there was a problem. Please try again later.Hey there, When setting it up it will check all connections for you and tell you that is good to go. Ensure the connection you are getting is strong. When connecting the cable to the TV you should set up the tv as wired connection. There shouldn’t be any problem. If the problem continues, it could be the cable that you are using. Try to replace it Hope this help
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