When are you going to fix your abysmal app? It's junk. Many of us have complained, I cannot connect my 522GW. At all. null

Question

igod69m · Accepted Answer

NEVER!! I have contacted them and have gotten zero help other than generic replies

Nextbase · Answer

Hello,

I'm very sorry to hear that you cannot connect your 522GW to your MyNextbase Connect mobile app. The app has minimum compatibility requirements of Bluetooth 4.2, Android 6 or above and iOS 13 or above. Please ensure your phone meets these requirements.

If you still have any further issues, please contact the Nextbase Support Team at support@nextbase.com and they can help get you up and running.

“When are you going to fix your abysmal app? It's junk. Many of us have complained, I cannot connect my 522GW. At all.”

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