A:AnswerThank you for the question. Happy to assist. You can use the system without internet but it is needed for initial setup to ensure most up-to-date firmware and account registration for warranty. Internet is not needed for localize recording, or reviewing via the recorder with monitor/tv hooked up. For the app to work remotely on your phone/tablet you do need internet connection though.
Hope this helps.
Thanks,
Night Owl SP Customer Support
A:AnswerThank you for the question. While BNC cables are meant to be used by any system, some companies try and save money by using cheaper quality cabling. In theory the existing cables should work, but unfortunately we cannot guarantee that a BNC cable will work with our systems.
-Night Owl SP Support team
A:AnswerPlease check for compatability on the Night Owl Support Site. Internet is not required if you want to view the cameras locally on a TV or Monitor. If you want to use the remote viewing app, the recorder must be connected to the Internet.
A:AnswerIt depends on many factors. How long it takes the hard drive to become full depends on: 1) the size of the hard drive, 2) how many cameras are connected, 3) the recording resolution the cameras are set to, 4) the environment where the cameras are installed (how much traffic they detect) and 5) the recording setting for each camera ( motion, continuous, time schedule, etc...).
A:AnswerThank you for the question. Live view will allow you to view all cameras in one view. However reviewing events will require focusing on one camera feed at a time.
Thanks,
Night Owl SP Support team
A:AnswerNight Owl is not able to guarantee compatibility with any 3rd party brands. Often, cameras of the same technology will function with our systems, but we make no assurances. We can only ensure that our products will function with compatible Night Owl product.
A:AnswerHi there,
We understand the confusion! The DVR has 8 wired BNC video ports, which connect to the included cameras. The additional 4 channels are available for Wi-Fi IP cameras that connect wirelessly through the Night Owl app and your network.
This allows you to expand your system up to 12 total cameras (8 wired + 4 wireless), giving you more flexibility if you want to add coverage later without running additional cables.
— Night Owl SP Digital Support Team
A:AnswerThank you for the question and happy to help. Yes, our wired DVR systems allow for expansion with up to 4 add-on cameras via Wi-Fi. This can include our pan/tilt, doorbell, or other compatible camera. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team
A:AnswerThank you for the question and happy to help. As we are focused on security and privacy, our recorder requires a wired internet connection as it is the most secure and gives the best chance for proper image resolution. You will want to invest in a proper length networking cable to connect to your router. Thanks, Night Owl SP Digital Support Team
A:AnswerThank you for the question. Our systems operate on standard 120V outlets and use varying power based on the settings you choose to employ. Varying levels of sensitivity for alerts, frequency of triggered events, and other settings will all impact consumption.
Thanks,
Night Owl SP Digital Support Team
A:AnswerSorry to hear of your experience and welcome the change to support you. We offer a full one year warranty on our products from purchase date. As this system has not been on the market for a year you would be covered for component replacement if needed. We look forward to the opportunity to support you with this issue via our Technical support team. Please contact Night Owl SP Technical Support via our website NightOwlSP.com and either select the chat window or 'Contact Us' at the bottom of any page. Our Technical Support team looks forward to resolving your issue.
Thanks,
Night Owl SP Digital Support Team
