A:AnswerThe cameras included with this product are not audio enabled. Not all Night Owl cameras are audio enabled. Please check the product's specifications. While most DVR/NVRs are audio capable, they are not always sold with audio enabled cameras. If you are in need of some audio enabled cameras, please call our pre-sales team at 1-866-979-0580. Thank you!
A:AnswerNo. Everything that is needed for setup will be included. Just note that each camera comes with a 60 ft. cable to connect it to the DVR and power source. If you need to push 1 or more cameras further out, then you may need some extra BNC cabling. Thank you for choosing Night Owl!
A:AnswerThis system will record at 15FPS with all 8 cameras connected. The resolution and number of connected cameras both affect the FPS. Please email [email protected] if you would like more information!
A:AnswerIt depends on many factors. By default, our products are set to motion record, meaning they will only record when the cameras sense motion within the detection area. How long it takes the hard drive to become full depends on: 1) the size of the hard drive, 2) how many cameras are connected, 3) the recording resolution the cameras are set to, 4) the environment where the cameras are installed (how much traffic they detect) and 5) the recording setting for each camera ( motion, continuous, time schedule, etc...). Please view your products support page at the following link, should you need more information: https://support.nightowlsp.com/hc/en-us. Thanks for choosing Night Owl!
A:AnswerYes. You can go up to 160 ft. using the BNC coaxial cabling. Please refer to the following link for more information! https://nightowlsp.com/cab-1004kv1.html
A:AnswerThe spotlight can be disabled for one or more cameras if desired. This can be done at the DVR/NVR level or remotely via the App. This may come in handy for cameras that are installed inside the home, or during special events where you anticipate a lot of camera activity. For more information on disabling the spotlight, please refer to your product's support material on our support site, linked below. Thank you for choosing Night Owl! https://support.nightowlsp.com/hc/en-us
A:AnswerOnce you have our App downloaded and configured on your Smart Device, you will be able to view your system from anywhere in the world. Keep in mind, you must have your device connected to the Internet in order to view remotely. Additionally, please note that Internet speeds will affect your ability to view from a Smart Device (Smartphone, Tablet) or Computer (PC or Mac). Our products have certain minimum speed requirements that must be met for usage. Please check your products specifications for more information. With the purchase of extension cables, you can push a camera up to 160 ft. from the DVR. Thank you for choosing Night Owl!
A:AnswerYes, you can use a wireless mouse with our systems. Simply connect the USB dongle to the USB port on the DVR and you can access it with the wireless mouse. Thank you for choosing Night Owl!
A:AnswerGood Afternoon. No, that camera will not jump to full screen. There are multiple viewing layouts to choose from though. When motion is detected that camera will begin recording and a push alert will be sent out to your smart device. When you open the App you can view that camera full screen. Thank you!
A:AnswerYes, the DVR is part of the kit. Internet is not required for local viewing on a TV or monitor, but will be required for viewing the system on a Smart Device or computer. Thank you!
A:AnswerThe cameras included with this product are not audio enabled. Not all Night Owl cameras are audio enabled. Please check the product's specifications. While most DVR/NVRs are audio capable, they are not always sold with audio enabled cameras. If you are in need of some audio enabled cameras, please call our pre-sales team at 1-866-979-0580. Thank you!
A:AnswerAC Powered means that each camera must be powered on using the provided AC camera power adapter. While the cameras wirelessly connect to your system/router, they must be powered on using the adapter. Thank you for choosing Night Owl!
A:AnswerAs long as you have it connected to the Internet, there is an app for your smartphone or for the computer that you can use to view your cameras. This takes some initial configuration and setting up an account with nightowl, which is free.
You can also set it up to do notifications based on alerts for movement etc.
All configuration for the box has to be done on the DVR itself with a monitor attached and mouse, so make sure you have everything configured the way you want it, before you leave it.
Overall I'm pretty happy with it.
A:AnswerNo, that is not recommended. If you point the cameras through glass, you will have a very degraded image. Additionally, at night, when the LEDs activate for Night Vision, you will experience more distortion with the image. To detect events outside, it is recommended you install the cameras outside. Thank you!
