A:AnswerThe cameras included with this product are not audio enabled. Not all Night Owl cameras are audio enabled. Please check the product's specifications. While most DVR/NVRs are audio capable, they are not always sold with audio enabled cameras. If you are in need of some audio enabled cameras, please call our pre-sales team at 1-866-979-0580. Thank you!
A:AnswerEach camera comes with a 60 ft. BNC cable to connect the camera to power and the DVR. We do not recommend going further than 160 ft. out from the DVR. Thank you!
A:AnswerNo. The cameras that come with the C20X are wired 1080p BNC connected cameras. The cameras that come with the WNVR are wireless 1080p AC Powered IP cameras. Thank you for choosing Night Owl!
A:AnswerI don't see why you couldn't use a standard UPS backup similar to a computer UPS. You would just need to buy a big enough UPS to support the power required by the cameras and the DVR to run for however long you need or expect to not have power.
I'm not sure what the power draw is on these, but I can't imagine it's very much.
A:AnswerThis model is our C20X Wired DVR which can hold up to 8 cameras. However, the model you listed in the question is a 4 Channel Wireless NVR that is capped at 4 total cameras. Thank you!
A:AnswerThe cameras included with this product are not audio enabled. Not all Night Owl cameras are audio enabled. Please check the product's specifications. While most DVR/NVRs are audio capable, they are not always sold with audio enabled cameras. If you are in need of some audio enabled cameras, please call our pre-sales team at 1-866-979-0580. Thank you!
A:AnswerThe cameras included with this product are not audio enabled. Not all Night Owl cameras are audio enabled. Please check the product's specifications. While most DVR/NVRs are audio capable, they are not always sold with audio enabled cameras. If you are in need of some audio enabled cameras, please call our pre-sales team at 1-866-979-0580. Thank you!
A:AnswerPlease ensure 1) that your TV or monitor is a minimum 1080p resolution, 2) that you are tuned to the correct HDMI port on the TV/monitor and 3) that your video cables are securely connected. As a last resort, power down the DVR/NVR and TV/monitor and restart them. If you are still experiencing an issue, please visit https://support.nightowlsp.com/hc/en-us for additional support. Thank you for choosing Night Owl!
A:AnswerDepending on how you setup the motion detection. There is a human detect feature that will help if you don't want it to detect animals etc.
Otherwise if you are looking to detect animals or whatever you can turn that off and have it alert based on all motion detected with adjustable sensitivity.
A:AnswerNo, these are not battery powered cameras. They must be connected to the provided camera power adapter, which must be connected to a power outlet at all times. There is no need to charge or recharge the cameras. If they are not connected to a power source using the provided cabling and adapters, they will not function. Thank you!
A:AnswerMost Night Owl DVR/NVRs can accommodate larger hard drives. See your product Specifications for the max size. Our DVR/NVRs are compatible with internal SATA HDD's, 2.5" or 3.5". The HDD should have a minimum of 7200 RPM. We are not able to guarantee compatibility with external hard drives at this time. Additionally, you can backup recordings to a USB flash drive for off site storage. Thank you for choosing Night Owl!
A:AnswerYour cameras have an operating temperature range of -4° F to 140° F. We do not recommend exceeding these temperatures as doing so may cause harm to the cameras and reduce their lifespan. Thank you for choosing Night Owl!
A:AnswerOnce you have our App downloaded and configured on your Smart Device, you will be able to view your system from anywhere in the world. Keep in mind, you must have your device connected to the Internet in order to view remotely. Additionally, please note that Internet speeds can have an affect on your ability to view from a Smart Device (smartphone, tablet) or Computer (PC or Mac). Our products have certain minimum speed requirements that must be met for usage. Please check your products specifications for more information. Thank you for choosing Night Owl!
A:AnswerYour cameras have an operating temperature range of -4° F to 140° F. We do not recommend exceeding these temperatures as doing so may cause harm to the cameras and reduce their lifespan. Thank you for choosing Night Owl!
A:AnswerNo this system is 100% wired. They have other systems that are wireless, and some that are both wired and wireless, but this one has no wireless capabilities.
