A:AnswerYes. This DVR can accommodate up to an 8TB hard drive, though it only comes with a 1TB hard drive. Its compatible with internal SATA HDD's, 2.5" or 3.5" min. 7200 RPM. Thank you!
A:AnswerWhen human motion is detected, this system will send an alert to your Smart Device notifying you one of your cameras has detected an occurrence. You can tap on the alert to view live footage of that camera and playback the recording. Thank you!
A:AnswerWe can only guarantee the product can be used as intended. We do have some overseas customers who are able to use our products with the purchase of a voltage converter, but again we make no guarantees. Sorry for the inconvenience.
A:AnswerLikely you will achieve 7 to 10 days with 4 cameras on the 1 TB HDD. If you are having an issue with the motion detection, please check the sensitivity settings of that camera. You can adjust each camera to be more sensitive or less to motion events. Thank you for choosing Night Owl!
A:AnswerGood Afternoon. This issue would need to be troubleshot by one of our technicians. Please call 1-866-390-1303 at your convenience and one of our agents will troubleshoot the issue you are having. Thank you!
A:AnswerThe only way these wired cameras can be jammed is if there's an exposed wire outside that connects the camera, but if you have inside jobs done like people breaking connections or disconnecting wires unintentionally or not that's another way they disconnect
A:AnswerYou need to access the Hard Drive menu and reformat the HDD. Before doing so, we recommend you backup any recordings (USB flash drive) you want saved. Please refer to your product manual at the link below for more information. Thank you!
https://support.nightowlsp.com/hc/en-us/articles/360017154454
A:Answer1) Yes, the cameras come with a 1 Year Manufacturer's Warranty. 2) No, they are not rechargeable. These are not battery powered cameras. They are wired cameras for video and power. 3) Yes, we provide detailed installation instructions for each kit. Thank you!
A:AnswerYes, this DVR can hold up to 8 total cameras. It comes with 4 but you can add 4 more on. We sell the 2-pack on Best Buy.com. Please view the following link for more information. https://www.bestbuy.com/site/night-owl-indoor-outdoor-1080p-wired-spotlight-camera-2-pack-white/6346804.p?skuId=6346804
A:AnswerYes, you can switch the recording mode from motion to continuous, to record 24/7. Keep in mind, this will eat through your available hard drive space at a much quicker rate. Once the hard drive becomes full, it is set to auto-overwrite old footage. Thank you for choosing Night Owl!
