“Hello.. I live in the region were we use 240volt, can I use a step down transformer to convert to 120 volt.. Is the product allowing it”

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• Our U.S. units are designed for use in North America only; they are 120V. Using a converter or transformer with this high-wattage system can provide a current that exceeds the unit's capacity, and this may also cause harm to you and/or the unit itself.

  Answered by SharkNinja Product Expert 3 months ago

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