Questions & Answers

Q: QuestionDoes this air fryer have a programmable feature?

• A:Answer Yes, this air fryer is programmable.

Q: QuestionWhat makes this air fryer a healthier option?

• A:Answer This air fryer allows you to air fry with up to 75% less fat than traditional frying methods.

Q: QuestionWhat is included with this air fryer?

• A:Answer This air fryer comes with a 7-QT FlexBasket, removable divider, 2 nonstick crisper plates, and a chef-tested recipe book with 20 recipes and cooking charts.

Q: QuestionHow does the air broil function work on this air fryer?

• A:Answer The BROIL setting exposes the top side of your food to a high temperature of 450°F to quickly char vegetables, brown proteins, or melt cheese.

Q: QuestionWhat is the maximum temperature this air fryer can reach?

• A:Answer The maximum temperature this air fryer can reach is 450 degrees Fahrenheit.

Q: QuestionHow much food can I cook in each basket if I use the divider?

• A:Answer You can cook up to 2 lbs of air fried ingredients in each 3.5 QT basket when using the divider.

Q: Questioncan you cook on only one side with the divider or do you need to take divider out

Asked 1 year ago by ninjafoodidualzoneflexbasket.

• A:Answer We are happ to confirm that you are able to cook using one side.

  Answered 1 year ago by SharkNinja Product Expert

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Q: QuestionCan you toast bread in this

Asked 2 months ago by Sandy.

• A:Answer Yes, you can toast bread in this unit. Although it does not have a specific “toast” preset. You can use the Bake or Air Broil function to achieve a crispy result. Toast for 3 to 5 minutes, depending on your desired level of crispness.

  Answered 2 months ago by SharkNinja Product Expert

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Q: QuestionHello.. I live in the region were we use 240volt, can I use a step down transformer to convert to 120 volt.. Is the product allowing it

Asked 3 months ago by Anonymous.

• A:Answer Our U.S. units are designed for use in North America only; they are 120V. Using a converter or transformer with this high-wattage system can provide a current that exceeds the unit's capacity, and this may also cause harm to you and/or the unit itself.

  Answered 2 months ago by SharkNinja Product Expert

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Q: QuestionCan they ship to my home

Asked 3 months ago by Shipping.

Q: QuestionCan you make toast in it?

Asked 8 months ago by ConnieR.

• A:Answer Yes, you can make toast on this unit.

  Answered 8 months ago by SharkNinja Product Expert

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Q: QuestionCan you program the temperature settings from Fahrenheit to Celsius?

Asked 9 months ago by KumiBeatBugs.

• A:Answer Hi! The default temperature in this Ninja Foodi DualZone FlexBasket is measured in Fahrenheit and can't be modified.

  Answered 9 months ago by SharkNinja Product Expert

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Q: QuestionIs this a stainless steel air fryer?

Asked 11 months ago by Anonymous.

• A:Answer Yes, this unit is stainless steel.

  Answered 11 months ago by SharkNinja Product Expert

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Q: QuestionWill there be an issue with popping circuit breaker when using both sides at the same time?

Asked 1 year ago by Mominator.

• A:Answer Have not had this problem.

  Answered 1 year ago by BluetafullVerified Purchase

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Q: QuestionCan you cook at two different temperature?

Asked 1 year ago by Mark.

• A:Answer diff temps and times.

  Answered 1 year ago by BluetafullVerified Purchase

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Q: QuestionCan you delivery in Greece??? I pay shipping or is free??

Asked 2 years ago by Giota.

• A:Answer It will not be shipped out of the US territory as the unit will be compatible just with the wattage on the US.

  Answered 9 months ago by SharkNinja Product Expert

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Q: QuestionIs it possible to remove the beeping sound?

Asked 2 years ago by Anonymous.

• A:Answer We are terribly sorry, however, you are not able to turn off the beeping sound.

  Answered 2 years ago by SharkNinja Product Expert

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Q: QuestionWhen will the 10.4 flexbasket be available

Asked 2 years ago by Anonymous.

• A:Answer I just bought the one with the flex basket so it is available as of now.

  Answered 1 year ago by trinigVerified Purchase

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Q: Questionwhat books/cards come with this?

Asked 2 years ago by doc.

• A:Answer This comes with an instruction booklet but no recipes.

  Answered 1 year ago by Cia203

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