A:AnswerYes, the coffee and espresso come out hot. The Ninja Luxe offers three brew temperature settings, and you can adjust the temperature before brewing by pressing the BREW TEMP button on the control panel.
A:AnswerNo, the Ninja ES601 doesn’t dispense hot water on its own. It’s designed for brewing coffee, not for making tea or providing hot water separately.
A:AnswerWhile there does not seem to be any plastic involved in the brewing process, there is plastic tubing inside the rigid metal frothing cylinder/tube.
A:AnswerThe Ninja Luxe Machine is made with BPA-free materials for components that come into contact with food and heat. The internal heating components are not coated with PTFE. This design ensures safety and minimizes exposure to harmful substances during operation.
A:AnswerThe Luxe espresso is only compatible with whole bean coffee. For best results, it's recommended to use the built-in grinder on the machine for each use. While the machine does include a grinder, it’s designed to operate smoothly and is relatively quiet compared to traditional espresso machines, making it a suitable option for small spaces and early mornings.
A:AnswerThat can definitely be a bit disappointing. We recommend following the grind setting guidance closely, as it plays a key role in crema production. For personalized support, please contact our team at 1-800-365-0135 so they can review your experience and provide expert advice. We are open from Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, as well as on Saturday from 9:00 a.m. to 6:00 p.m. ET.
A:AnswerYes, this unit does have a self-cleaning feature that will notify you when a clean cycle should be completed. However, we still recommend periodic cleaning and maintenance to keep it performing at its best. The steps for each type of cleaning, whether it's after brewing or cleaning accessories, are available to review on the Ninja website in the owner's guide.
A:AnswerYou can use ground coffee to make drip coffee. I use Folgers when I'm running low on beans. You can also use pre-ground espresso coffee also for espresso's. You just need a scale to weigh out between 17.5g to 18g for a double shot, then tamp and brew as normal.
A:AnswerWe're sorry to hear you're having trouble with your Ninja - Luxe Café. We’d like to do some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-800-365-0135. Please have your Ninja on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET.
A:AnswerWe're sorry to hear you're having trouble with your Ninja - Luxe Café. We’d like to do some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-800-365-0135. Please have your Ninja on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET.
