“Hello, I purchased two cards on Monday and I have no news ever since (no emails or whatsoever). I have no way to contact you but here, how long will it take for you to send the redeem code please? Thank you.”
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That happened to me before. I did receive one email one day later acknowledging the Nintendo e-card I got, but a week went by with no follow up email giving me a code to redeem the money. I chatted with a representative online, who gave me the number for Bestbuy's customer service and asked me to call customer service. Bestbuy's customer service people were able to get the code for the e-card money to me. Have your order number(s) for the two cards ready for customer service. Good luck.
Sorry, there was a problem. Please try again later.At the bottom of the screen on Best Buy mobile app ( I do not know if it is still there on PC) there is a button called “Support Center” which you can use to ask any questions you want to actual Best Buy workers and not just random people online.
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