“This is gift. I can't use my email for downloading. Please sent key info to me.”
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Thank you for your feedback. We’re sorry for the confusion around downloading your gift purchase. For security reasons, activation keys can only be accessed through the email used at the time of purchase and can’t be sent directly. If the gift recipient is unable to use that email, Best Buy Customer Support can help update the email or guide you through gifting options so the product can be activated successfully, please reach out to bestbuy.com/support for assistance in locating your product order.
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