A:AnswerA standard "1 time quick fix" is $150, if it is just a software issue. Guaranteed for 30 days. Or Total Tech Support covers all your computers for 1 full year, includes Anti Virus, and covers software repairs for $200/year subscription.
A:AnswerThe $85 is a non refundable fee for shipping, handling, and labor. You would then get a quote for the parts that need to be replaced. You of course accept or deny that cost. Accepting will repair for the additional quoted part cost. . Denying will return the unit to you, but the $85 fee would not be reimbursed.