Questions & Answers

Q: QuestionMy Dell Windows 10 Inspiron15 5000 series laptop was damaged during a storm due to a damaged surge protector strip A blue screen appears with Recovery error code 0xc000000e.Could you give me an estimate to repair? Than ks Dan Griffin

Asked 7 years ago by Delllaptop.

Q: Questionalienware13 laptop .... Impact damage from 4 foot drop ... Cracked screen & internal disk will not boot.... Drive is making grinding sound .... Minimum screen, disk replace ... Total loss or worth diagnose repairing?

Asked 7 years ago by liesj13.

• A:Answer Just replacing a cracked screen and dead hard drive alone may cost more than half the value of that laptop, not to mention there may be other internal damages that have yet to surface. Laptops are fragile so they can not sustain any drop at all.

  Read More

  Answered 6 years ago by iCracked

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you repair MacBook Air lcd screens? What is the total cost?

Asked 7 years ago by MommaShu.

Q: QuestionHow do I remove the following: this device has opened ports and manipulate my Modem Motorola M7550’s IP. IP Address: 192.168.0.13 UPnP Name: WFADevice UDP Ports: 0) upnp: port 1900 - Universal Plug and Play Status: Online Pingable Thanks

Asked 8 years ago by Kpete24.

Q: QuestionHave 8 G Ram Alienware R 14,installed new Win 10, everything installed ok, booted up ok 1st time, but 2nd time no screen display, won’t reinstall Win10, this was the original problem for which I installed new clean Win 10. How much to troubleshoot and fx

Asked 8 years ago by Keith.

• A:Answer I'm guessing between $199-$340 depending on the full scope of the project for Geek Squad, Fiver, nimbleworks.net, computer assistant, etc... Good luck!

  Read More

  Answered 8 years ago by MrWilson

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the difference between onsite device set up & diagnostic and diagnostic and repair

Asked 8 years ago by dancersmom1962.

Q: QuestionThe system starts to boot. The instant that the POST is complete I get a blue screen -- file missing or corrupted. So I go into the BIOS and on the Boot Menu I click on the BOOT Drive. The system boots up and runs well. What's the solution.

Asked 8 years ago by Allan.

Q: QuestionDoes the Geek Squad have iMAC EXPERTS who can fix an infected computer?? Do you Guarantee to fix the problem? Thx

Asked 8 years ago by Tip.

Q: QuestionOnce you have paid for an in house servicing of your computer, HOW DO YOU SCHRDULE the EVENT

Asked 9 years ago by Chuck.

• A:Answer If you ordered online, you will get an email with instructions along with an order confirmation email. If you did not receive this, please call 1-800-Geek-Squad for support in scheduling.

  Read More

  Answered 9 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCant get screen up on laptop. Now what?

Asked 9 years ago by Stephanie1116.

Q: QuestionI work at the Fayetteville Area Convention & Visitors Bureau and we currently have a 4 Year Geek Squad Service Agreement in place but need to renew this before 5/14/17. The GSP# is 4283699056 and the fee had been $229.99 (4 year). Can we do this online?

Asked 9 years ago by Denise.

Q: Questioncan I make an instore appointment before buying geek squad repair service

Asked 9 years ago by Anonymous.

• A:Answer Yes, you can schedule an appointment at the Precinct of your local Best Buy store. This can be done online: http://www.bestbuy.com/site/geek-squad/computer-tablet-services/pcmcat138100050019.c?id=pcmcat138100050019

  Read More

  Answered 9 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat about Microwave ovens on extended warranty do you repair?

Asked 9 years ago by Ray.

Q: QuestionWill you ship the repaired laptop to me? Do you charge for this? Can you ship to Canada?

Asked 9 years ago by RVHavinFun.

Q: QuestionMy computer is running slow and internet explorer keeps dropping off line. and have to restart the computer. I have to do this several times to get my business completed. My question can this be fixed on line? The Geek Squad are the techs based in the U.S

Asked 9 years ago by DAVE.

Q: QuestionI want to up grade my computer from Windows 10 to Office 2016. How much will this cost?

Asked 9 years ago by kat.

• A:Answer Okay, so you should understand that Windows 10 is an operating system, whereas Office 2016 is just an office tool software, so you do not upgrade from one to the other. Some form of Office should already be installed on your computer, but if not, the latest Office version can range anywhere from around $75-$140 depending on which package you decide on

  Read More

  Answered 8 years ago by HeadToToe

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen you pay 99.00 for Geek Squad service, does the 99.00 go towards the cost of the repair?

Asked 9 years ago by jodi.

Q: QuestionI see that there is a package I can buy for 99 online , I want to know if I can get my iPhone six plus screen fixed? Does the on site on store repair package for 99 bucks cover the replacement for my screen

Asked 9 years ago by Tae.

Q: QuestionScreen damage on laptop HP Pavilion DV6. How much to get repair or replace screen?

Asked 9 years ago by Nat.