A:AnswerHi there. Thanks for your question! We absolutely can do that. We'd like to know more about what you're needing to get diagnosed. I recommend getting in contact with your local Best Buy team and they can help you out getting that set up. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerSorry to hear about your computer issues. We should be able to look into this for you. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778 or connect with one of our chat agents at www.geeksquad.com/chat.
A:AnswerBest Buy has Universal power supplies for MOST computers, try that first. Sometimes after a Windows update, the screen may remain blank until it is completed. This can be minutes, or hours (depending on your internet connection) if your computer has an LED that indicates hard drive activity, it will flash as your hard drive is being accessed. If the screen is blank, but on boot up you saw the computers logo (HP, ASUS, etc.)...AND the Hard Drive LED is flashing, there is a good chance it has not yet finished an operation like upgrading. Leave it plugged in, and check on it periodically to see i it finishes, and boots up.
A:AnswerIn my case it was a "Double Charge" of $149.99 for the service performed! I have spent many HOURS on the telephone talking with people trying to get one of the charges refunded back to me. I have talked with robots and passed from one person to another(put on hold each time) only to be told I can't help you with your problem but will transfer you to someone who can! I spent over four (4) hours being passed around and the last time I was put on hold for 24 minutes-than got disconnected! Geek Squad tells me I need to talk with a BEST BUY rep since they are the one billing me and Best Buy rep says I need to talk with Geek Squad because they are the one who performed the service and charges for same. I am at my patience end on this matter! Please have SOMEONE that can actually help get this double charge corrected CONTACT me!!!!!
A:AnswerWe would never want anyone having issues with their iPad! Depending on the issues with your iPad the cost can change. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this, or give us a call at (800) GEEK-SQUAD or (800) 433-5778 where we may be able to help via phone or on-site appointment.
A:AnswerSometimes getting to the bottom of the issue is half of the battle with fixing it. We're sorry to hear that your computer is facing some issues! Our store Agents are standing by and ready to help with all of your technology issues. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
A:AnswerIt sounds like you’re certainly trying to get the most out of your gaming experience! Geek Squad Agents can assist with some software concerns. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
A:AnswerThere is always a diagnostic fee regardless which computer repair shop you visit. You may ask for free help from your family or friends but professional IT technicians that are capable of providing quality service always charge a fee.
