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I had similar issues with my wifi (limited reception/low bandwidth) in certain spots in my house. I did place the base closer to my wifi router. I didn't have to place it right next to my router ... I positioned it about 20 feet away, in the next room, but where I knew I had good wifi reception. The handsets have had no problem connecting to the base from anywhere in my house. When the handsets and base "talk" to each other, they don't use the home's wifi connection . They use a separate communication protocol/frequency to "pair" themselves together. So, your wifi will only be used between your router and the base unit of the telephone system. Hope this makes sense and helps.
Sorry, there was a problem. Please try again later.As long as the ooma base is placed in a location that has a good signal from your router AND your phone is close enough to the base, you can send and receive calls.
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