“The inner hard shell broke and purchased Aug 2023, so still within 7yr warranty. Store replacement or other ways required?”

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• You would need to go to their website. Click on the warranty and go from there or you could call them. I just went through this and it was easy.

  Answered by BillyH 5 months ago

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• Contact otterbox via their website they will replace it and you only pay shipping.

  Answered by Gomezj 6 months ago

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• We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!

  Answered by OtterBox Customer Support 6 months ago

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