A:AnswerHi Ric.
Thank you for reaching out to us with your question. Yes, the included mount is adjustable for wall or ceiling installation.
If any additional information is needed regarding your Ring Outdoor Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi Trouble.
Thank you for taking the time to ask this question. Please follow these instructions for installing the Ring Outdoor Cam Plus:
1. Slide the mounting plate in the direction opposite to the UP arrow to remove.
2. Use the mounting plate as a guide to mark screw holes on the wall.
3. Install the mounting plate with the UP arrow pointing up.
4. Unclasp the camera mount.
5. Unscrew to detach the camera mount from the battery cover.
6. Remove the rubber cap on the back of your camera and use it to plug the bottom.
7. Attach the camera mount to the back of your camera with its screw.
8. Clasp the camera mount and attach your camera to the mounting plate by sliding until you feel a click.
9. Unclasp the camera mount and tighten the security screw.
10. Tighten the security screw on the battery cover.
(Optional) Adjust your camera’s position, then remove the rubber cap at the base of the camera mount and tighten the screw to secure in place. Replace the rubber cap.
11. Adjust your camera’s angle, then tighten the screw on the camera mount arm to secure in place.
If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Amilia from Ring.
A:AnswerHi.
Thank you for your question today! The Ring Outdoor Cam Plus doesn't support an enhanced zoom feature. This means by zooming into a video the quality won't enhance as you zoom.
If any additional information is needed regarding your Ring Outdoor Cam Plus please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Matthew from Ring.
