Shaved and my razor won’t shut off.
On off button doesn’t work. Had it about 6 months. Purchased at BestBuy. Any idea what I can do to make it work? null

Question

Shaved and my razor won’t shut off. 
On off button doesn’t work. Had it about 6 months. Purchased at BestBuy. Any idea what I can do to make it work? null

JohnT · Accepted Answer

Try the lock/unlock feature. If you're not aware, there's a lock-on/off slide button within the power on/off button. Slide or click it to the left to unlock, I think.

samiam · Answer

I am going to make 2 assumptions:
1. The battery has died or you've figured out a solution
2. You know you have to move the dial on the on/off button clockwise; if it is pointed down, it is locked.

If you didn't know #2, (and always had it in the "unlocked" mode) now you do.

In any case, I believe this item has a 1 year warranty. Call Panasonic and ask for help. You might also call BestBuy -- but, I doubt they'd respond.

Good luck.

Panasonic Team · Answer

Please check the lock and if the issue still persists please contact our Live Chat support on:
shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST

Metalatino · Answer

first would be the obvious.
The lock may have been on.
Second, you may let it run and recharge it.

“Shaved and my razor won’t shut off. On off button doesn’t work. Had it about 6 months. Purchased at BestBuy. Any idea what I can do to make it work?”

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