A:Answer Thank you for reaching out! In regards to the situation, we would kindly recommend you to make sure the telephone line is connected properly in the telephone jack on the base unit. Also, you can try to disconnected the telephone line and place it back after a couple of minutes. If the issue still persist, the best course of action would be to check with your landline provider as well, in order to make sure the connection is proper from their end as well.
