A:AnswerHello Bob! In regards to the KX-TGE633M model specifically, these are some compatible handsets that can work with it: KX-TGDA83, KX-TGDA86, KX-TGFA85, KX-TGFA88, KX-TGFA97. We hope this helps! - F
A:AnswerHi there! The phone numbers saved in the phonebook remain there even after you change your phone number. If the phonebook was deleted as a result of a factory reset or similar, the phone numbers cannot be retrieved. We hope this helps! - F
A:AnswerHello Alex! You can turn off the ringer on the base unit by pressing and holding the minus ( - ) until the base unit beeps. If you wish to turn the ringer off on a handset you would need to press Menu, followed by the # key and enter 160. Then make sure to select the option that says OFF and press Save. Please note that the ringer on each handset needs to be turned off separately. - S
A:AnswerHello Alex! You can turn off the ringer on the base unit by pressing and holding the minus ( - ) until the base unit beeps. If you wish to turn the ringer off on a handset you would need to press Menu, followed by the # key and enter 160. Then make sure to select the option that says OFF and press Save. Please note that the ringer on each handset needs to be turned off separately. - S
A:AnswerHello there! The phone system cannot receive text message, only voice messages left on the answering machine if you cannot answer an incoming call. Hope this helps! - S
A:AnswerHello! The Silent mode will not mute the incoming message from being played aloud. If you do not wish to hear the messages, we recommend turning the Call screening feature Off so incoming/outgoing messages will not be played. We hope this helps! - S
A:AnswerHi there! Silent model will be automatically activated at the set hour, every day until you turn the feature off. The silent mode will silence the ringer for incoming calls, message alerts and the screen will not light up for calls or notifications. Please note that the silent mode, will not silence any alarms if they are set up to ring. Hope this helps! - S
A:AnswerHi there! All of the cordless handsets work with AAA Ni-MH rechargeable batteries and have their own charging stations. We hope this helps! - S
A:AnswerHello! If you with to delete the messages from the answering machine you can do so by pressing erase on the main base unit while the message is playing. If you wish to delete voicemail messages from your mailbox we recommend reaching out to your service provider as they will have the steps available. - S
A:AnswerHello there! The phonebook/contacts cannot be transferred from an old phone system to the new system. We hope this information will be useful! - S
A:AnswerHi Deb! Hello. As the phone system was not tested with this service, only with a landline connection, we encourage you to check directly with the telephone service provider for information. Please note that if you encounter issues with the sound or related to Caller ID services when using VoIP, the phone may require a DSL/ADSL filter to be installed on the line by your telephone service provider. - S
A:AnswerHi there! The phone system uses Ni-Mh AAA rechargeable batteries, you need 2 batteries for each cordless handset. The phone system comes with batteries included for each. Hope this helps! - F
A:AnswerHi there! The batteries of the phone are rechargeable by placing the handsets on their charging stand. You only need to replace their batteries only after the batteries stop holding a charge. We hope this helps! - F
A:AnswerHi there! The operating time of the batteries, after a full charge, is 10 hours approx. in continuous use and 5 days max. in stand-by mode. As the phone uses Ni-MH rechargeable batteries, they should last for a few years if maintained properly. - S
