A:AnswerHello! The answering machine does not require a password. You will only need to press PLAY on the handset or the base. As for the voicemail, it depends on the settings you have on. You can store the access code in the phone and press ACCESS if the notification "New message via voicemail" is displayed. -M
A:AnswerHi, Elaine! While we cannot ensure compatibility of this phone with business phone line services as it is primarily intended for household use, it does support Bluetooth functionality. You can connect it to your mobile phone using the Link2Cell feature or pair it with a Bluetooth headset for hands-free communication. -M
A:AnswerHello! The phone system has the Handset noise reduction feature. Also, the range of the handsets is approximately 33 feet from the base unit. The range will also be influenced by the environment in which the phone system is placed, and if there are any electronics around that would weaken the signal (such as microwave ovens, Wi-Fi routers, radios). -C
A:AnswerHello! You can change the ring count for the answering machine by pressing MENU # 211 on a handset > go to the desired setting > press SAVE. If the situation persists, it's probably because the voicemail is picking up, not the answering machine. To adjust the ring count of your voicemail, please contact your phone company. -M
A:AnswerHi! The difference between them is the number of handsets. Also, KX-TGD863 comes with 3 handsets, meanwhile, KX-TGD862 comes with 2 handsets. Hope this helps! -C
A:AnswerHello! The Link2Cell feature will allow you to receive cellphone calls on the Panasonic phone. The voicemail on your cellphone cannot work on the landline phone. -M
A:AnswerHello. The phonebook cannot be transferred from a phone system to another one. The numbers will have to be added manually into the new phone system. -C
A:AnswerHi, Tony! We advise you to get in touch with our Support Team via Live Chat on the Panasonic website -> Contact Us option, Mon–Fri, 9 am–5 pm EST, as we would need more information to further review this. -C
A:AnswerHello! Yes, it is possible to perform a conference call. Outside calls can be transferred or a conference call with an outside party can be made between handsets. A maximum of 3 parties (including 1 outside party) can join a conversation using 2 extensions. -C
A:AnswerHello. The phonebook cannot be transferred from a phone system to another one. The numbers will have to be added manually into the new phone system. -C
A:AnswerThank you for your interest in the product! We would be happy to assist you with any further questions about the product. Please contact our Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9 am-5 pm EST. -C
A:AnswerHello! Our Panasonic telephones are not related to the 5G (or 4G/3G) since these are simply standards used for internet speeds, that are usually used for a mobile telephone, not landline models such as ours. Our models work in the same way so there will not be a model that will support a 5G system. -M
