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This phone system was returned was returned after troubleshooting our old phone. Turned out we didn't need a new one afterall. Sorry we can not help :(
Sorry, there was a problem. Please try again later.Hi there! You can change the number of rings directly from the handset by pressing MENU, then the # key, and entering 211. From there, select the desired number of rings (such as 5) and press SAVE. - S
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