“My backlight on the remote stopped working. Could this have been disabled by my granddaughter messing with it? If so, how do I turn it back on? I've only had the remote 4 months or so.”
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Hello Budger, thank you for your question. No, the backlight can't be disabled. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
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