“The mute button doesn't actually mute the sound. It makes a slash across a speaker icon, but I can still hear the sound. Is there a way to make it mute?”
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Hi Lance, thanks for your question! If the mute icon appears on your Pioneer 43" Class LED 4K UHD Smart Roku TV but you still hear sound, we’d like to take a closer look at your setup to help resolve this. Please reach out to our support team so we can assist you directly: Phone: 1‑888‑287‑7658 Email: bbysupport@bestbuy.com Sidhartha | Pioneer
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