When making a call it disconnects from the phone after 2rings null

Question

Arthur · Accepted Answer

Call Plantronics and download the PLT Hub. They were glad to help and answered all questions.

Merkywaters · Answer

Try plugging it back into the charger for 15 seconds

Tiger2run · Answer

I have this earpiece, mine rings like a normal phone connection.,,,,,disconnect after 2 rings? NO

Mark20 · Answer

All I do is delete it from the phone and reinstall and that seems to fix it.

PlantronicsRepresentative · Answer

That may be an issue with the headset or with the connection between the headset and phone. You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue.

To do so:
1. Delete the headset from your cell phone's list of paired devices.
2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone.
3. Re-pair the headset with your phone and test.

If the issue is the same we recommend testing the device with another phone to determine if it's on the phone or headset. If the issue persists even on a different phone we can replace that device, it comes with a 1 year warranty. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.

“When making a call it disconnects from the phone after 2rings”

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