A:AnswerI have the same issue and have replaced the headset 3 times with the same result unfortunately. The latest and greatest looks like the most expensive and poorest quality as well. This headset has constant breakup when on a call and the call quality is very bad.
Time to look for a different solution after years of using plantronics, it seems that someone dropped the ball on the 5200 UC headset.
A:AnswerGreat question and this is one of the 5220's biggest improvements I think over the Voyager Legend which required a proprietary charger. It charges with any Micro USB charger!
A:AnswerThe Voyager 5200 series includes NFC pairing and an additional microphone for improved noise cancellation and wind reduction compared to the Voyager Legend.
A:AnswerI called their customer service to ask the same question. When I heard "no" I told them their pictures are deceiving. They also should have an answer for "What is in the box". FYI for the 203500-01(Standard) the items in the box are: Headset, Get Started Guide, Safety booklet, Warranty insert, Small, medium, and large ear tips, USB to micro USB charge cable
A:AnswerI drive oil trucks 12 hours a day and it never dies and I'm on and off the phone all day long, try only having the bluetooth setting on your phone set to call and not media, unless you need to hear every single sound your phone makes, if that doesn't work it might be
A:AnswerYou can wear it while also wearing glasses. Unfortunately the comfort is subjective to the wearer. I find it comfortable using both, but not everyone may.
A:AnswerYes it does. Make sure you download the "Plantronics hub" app. This app makes it really easy to personalize the headset to your liking. You can turn music streaming on and off with the touch of a button with this app.
A:AnswerOut of the box the headset comes set to be worn on your right ear but you can easily move the headset's microphone boom and pivot to change it to be worn on your left ear.
A:AnswerThe earpiece wraps around the top of your ear with the ear piece sitting at the opening of you ear canal. I am a glasses wearer and have found this headset works well for me. I have multiple pairs of glasses with varying profiles and thickness in the arms.
A:AnswerI found that the range is identical to the Legend with all of my phones. The extended range would only be applicable to Bluetooth devices that use the higher power protocol, which eats more device battery power.........phones tend to want to give maximum battery life, so they typically use only the lower power 33 foot protocol. A UC Bluetooth, the type you plug into the PC, would allow the higher power, so you could walk around 100 feet away in an office or home and chat through VoiP services.
A:AnswerYou need to apply slight pressure to the base of the ear bud and then turn it. When you do this you will feel it slide over the notch that will let you remove it.
A:AnswerSpare ear tips can be purchased separately. You can use the following url to view that purchase page on our site.
http://www.plantronics.com/us/product/voyager-5200-eartips
A:AnswerHello! We are sorry to hear about your experience with the headset. Charging issues with Bluetooth headsets can be a problem caused by the power source, cable or the product itself (it can be the charging connector or the battery on some cases). You may want to try to charge the headset with a different charging cable to completely isolate the issue. If for some reason yu are still experiencing the same problem then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase. If you just purchased the headset you may return it to the place of purchase. If your retailer is unwilling to replace the headset for you simply click on the following link so you can request a replacement directly from our website: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
A:Answermake bluetooth ON on laptop. Press the call button for sometime and you will hear a pairing sound. Then the headset will be shown for pairing on laptop.
A:AnswerNot sure this is fully applicable, but my wife just purchased this headset and paired it with both her cell phone (Pixel) and her laptop for use with soft phone calls (Microsoft Teams). Says it works really well. The only drawback in her mind is that you can be on a Teams call and receive a cell call - a bit confusing as to how to place one on hold.