“People that I am talking to can hear me just fine, but I hear a lot of static listening to them? What can I do to fix this problem?”
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It depends how far away are you from your device
Sorry, there was a problem. Please try again later.Hi Patti! We are sorry to hear you are having audio issues with your Voyager Legend. To troubleshoot please reset the Bluetooth connection between the phone and your earpiece. To do so: https://bit.ly/2OOMfnw. You may also want to ensure the firmware version is up to date through our HUB software through desktop: https://bit.ly/30jDXJM. Lastly, testing the earpiece with a different mobile phone, and while it is paired with a single Bluetooth device is also ideal to determine the cause of the issue. If you still get the same results, please count this model comes with a one-year warranty from the date of purchase. Thank you for bringing this to our attention, if you require further assistance please don't hesitate to contact our Support Team at (888) 248-4143 or (916) 928-7561
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